Utilita Takes Over Our Power Accounts

Published: 04/02/19

For all our tenants with Ourpower, OFGEM has appointed Utilita as your new Energy Supplier. Utilita has advised the following:

  • Don’t worry! You won’t go off supply and your credit balances are protected
  • Your energy supply will transfer to Utilita on 31 January 2019
  • Details about the price you pay for your energy will be included in your Welcome Pack that’s on its way to you
  • If you’re a pre-payment customer, you can continue to top-up and your meter will be credited as normal
  • If you’re a billed customer, your next bill will be sent as normal and we’ll honour your credit balance
  • If you’d like to pay by Direct Debit, you’ll need to complete the Direct Debit form included in a letter that’s on its way to you and return to us
  • We’ll be in touch shortly with information on how to register for our Top-up app and My Utilita

 

For Further information on what will happen next please click here.

If you would like help and advice looking at new suppliers or help with any other energy supplier issues, please contact our Energy Advisor, Justin, on 0775241126 or 01382 903545.

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