If you live in a flat, and we own any of the other flats in your close, then we act as factor for the block. This means that we will organise any repairs which may be needed to the common parts of the building (the close, roof, outside walls etc) on behalf of all the owners. We will also include you in our block insurance policy. You will be invoiced twice yearly (in February and August), for your share of the costs we have spent, together with a management charge to cover our costs. We do not make a profit on this service.

For further information on the factoring scheme , click here

To view a summary of the current Insurance Policy, click here

Maintenance of Common Grounds

On many of our estates there are grassed areas, trees and shrubs which we maintain for the good of everyone on the estate. The costs of this work are shared among all the properties on that estate. We do this by invoicing all the owners in August each year for a share of the cost, together with a small administration charge. As we are a charitable organisation, the administration charge aims simply to enable us to cover our costs. We do not make a profit on the service.

For further information on this service click here

How to Pay Your Factoring or Landscape Maintenance Bill

For information on how to pay your bill, click here