Abertay Housing Association offers a free and impartial energy advice service to all its tenants.
No one wants to spend more on energy than they have to, but with energy costs rising year on year some people are being forced into fuel poverty. Our Welfare Officer is on hand to help reduce costs and ensure our tenants are warm and comfortable in their own homes.
We offer advice on:
Reducing the Cost of Fuel
We can help you to find the best tariff and help you to switch supplier / tariff, change payment methods, provide information on Warm Home discounts and Winter Fuel allowances.
Supplier and Billing Issues
Liaise with fuel suppliers to resolve account or billing issues on your behalf.
Heating System Demonstrations
Ensuring efficient use of heating systems and offer advice on using your heating system programmer.
Provide information and advice on smart meters and assist with arranging installation. Provide a Smart Meter demonstration once installed.
Offer advice on fuel debt, and liaise with fuel suppliers on your behalf.
Reduce Household Energy Consumption
Provide hints and tips on saving energy in your home.
Dampness and Condensation
We can advise you on moisture control in the home.
Maximise your income and help claim benefits.
To check you’re doing all you can to manage your energy bills and keep your home warm, please use our Home Energy checklist.