News 2013

Tenant Satisfaction Survey Results 2013

MISSION CHRISTMAS 2013

Once again, the staff and tenants of Abertay Housing donated gifts to the Radio Tay Mission Christmas Appeal and as …

Gordon Street Sheltered Housing 30th Anniversary Celebration

Gordon Street residents celebrated their 30th anniversary with a party held in the lounge, courtsey of Abertay Housing. Jane Cowie, …

Need to Make a Complaint to Abertay?

Here at Abertay Housing Association we are committed to providing high-quality customer services. However, should you need to make a complaint, our new complaint procedures are now available so you can find out how. Complaints Procedure 2012 -Customer Guid Complaints and Significant Performance Failures

GLENLAW HOUSE UPDATE

The staff and customers of Abertay Housing Association all dug deep last year to raise funds for Glenlaw House in …

Winners of the Tenant Satisfaction Survey

Abertay Housing Association is proud to announce their 5 winners of the Tenant Satisfaction Survey as well as the winner …

NOTICE TO ALL TENANTS: Annual General Meeting Wednesday 18th

All tenants are cordially invited to Abertay’s Annual General Meeting 2013 being held at Fintry Parish Church at 6.30pm on Wednesday the 18th of September. Click here to find out more

Resident Survey

If you are an owner and receive factoring services from us you should have received a survey through the post. …

Abertay Housing Association Annual Report 2012-2013

The biggest challenge over the past year for Housing Associations and many tenants has been the changes to the benefit system through the Government’s Welfare Reform. Of all the changes, the reduction in Housing Benefit fortenants who are seen as under occupying their homes is a particular concern… Click here for more details

Notice to all Abertay tenants – It’s survey time!

We have included a satisfaction survey with your newsletter which you should be receiving shortly. Please find the time to complete this survey and return to us in the Freepost envelope provided. Alternatively you can complete the survey online.

Feral pigeon problems?

Feral pigeons having been causing some problems for some of Abertay Housing Association’s Residents at Cheviot Crescent; if you’re a …

Fintry North event

Various local organisations converged on Saturday 15th June at the Families House in Fintry North to offer a plethora of …

Press release – Care Inspectorate gives top marks to Abertay

Abertay Housing Association is pleased to announce the positive outcome of the Care Inspectorate's recent unannounced visits to two of …

Press release – Dryburgh Gardens

Abertay Housing Association is delighted to announce that local contractor, McGill's, have been appointed to undertake a £3.5m project of …

May day holiday

Please note that the office will be closed on Monday 6th May 2013. If you need to report an emergency …

REGULATOR PUBLISHES NEW GUIDE FOR TENANTS AND SERVICE USERS

The Scottish Housing Regulator recently published How We Regulate: A guide for tenants and service users. This handy new guide …

ALLPAY – RENT PAYMENTS MADE EASY!

Did you know……… Allpay have a payment app available which you can download on your smartphone. This is becoming an …

Need to Make a Complaint to Abertay?

Here at Abertay Housing Association we are committed to providing high-quality customer services. However, should you need to make a complaint, our new complaint procedures are now available so you can find out how.Click here to find out how

STOP LOAN SHARKS

We’re all feeling the pinch at the moment, with our money not spreading as far as it used to – …

ABERTAY BECOMES A MEMBER OF THE SCOTTISH HOUSING BEST VALUE NETWORK

Set up in 1995, the Scottish Housing Best Value Network (SHBVN) is a consortium of local authority and housing association …

ABERTAY HOUSING ASSOCIATION AND DULUX DECORATOR CENTRES

Since December 2011 we’ve been experimenting with the way we do things when a tenant leaves a property and we …

NEW SENIOR APPOINTMENTS FOR ABERTAY HOUSING ASSOCIATION LTD

Abertay is pleased to welcome two new Directors to the Staff Team Marjorie Sloan has been appointed as Corporate Services …

ABERTAY HOUSING ASSOCIATION AWARDED INVESTORS IN PEOPLE BRONZE

Abertay Housing Association has once again been awarded a Bronze Award by Investors in People. The Bronze IIP award is …

MAKE SURE YOU’RE CORRECTLY LICENSED

TV Licensing is working with Abertay Housing Association to ensure you know the different ways to pay for a TV …