Planned Maintenance

Abertay want to ensure our houses are in the best condition possible, so our tenants can feel comfortable in their homes. How we invest in and plan major repairs such as replacement kitchens, bathrooms, windows, doors, roofs and heating systems is key to achieving this.

This means we need to understand the condition our properties are in now. Therefore we carry out “stock condition” surveys to determine when in the future works will be required. We use this information to build up programmes for the next 3 – 5 years and to make sure we plan our budgets properly over the next 30 years.

These surveys are relatively simple taking between 45 minutes to an hour – if you don’t think your home has been surveyed recently please request a survey below or phone us on 01382 903545.

We are currently collating the resulting programmes, which we will publicise via our website, newsletters and our customer service team.

When we come to your home we will explain the work we propose to do, give you choices (where possible) on colours and layouts etc, confirm a suitable time for the work to start and how long it will take and if you need to do anything ahead of the work (such as emptying your old kitchen etc). We will also discuss any particular needs you may have which might affect the works themselves or the contractor carrying them out. Finally we will check that the works have been carried out to a high standard and that you are delighted with everything.

If you have any questions about Planned Maintenance please do not hesitate to contact us.

To request a survey, please complete the form below. We will get back to you.

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