Benefits Advice

Welfare Benefits – we can help!

Abertay’s Housing Tenancy Sustainment Officer is on hand to offer advice and assistance to tenants.

The welfare benefit system is very complicated and it can be difficult for tenants to receive their full legal entitlement. Recent welfare reform changes can make it even more difficult and confusing.

Our Tenancy Sustainment Officer aims to make sure tenants are not missing out on any benefits and will offer advice and assistance if tenants are having problems with the benefits system.

We offer advice on:

  • Universal Credit
  • Housing Benefit
  • Assistance with Discretionary Housing Payments forms for help with Housing Benefit shortfalls.
  • Tax Credits
  • Pension Credit
  • Jobseekers Allowance
  • Advice on what benefits can be claimed
  • Advice when your benefits are sanctioned and stopped
  • Help with application forms

This service is free to our tenants. Please contact the office on 01382 903545 or for advice or to arrange an appointment.